:root{
  --bg:#0a0b14; --bg2:#0f1120; --panel:#141627; --panel2:#1a1d31;
  --line:#252843; --line2:#31355a;
  --txt:#e6e8f2; --txt2:#a3a7c4; --txt3:#6b6f8f;
  --acc:#6366f1; --acc2:#8b5cf6; --acc3:#22d3ee;
  --ok:#34d399; --warn:#fbbf24; --hot:#fb7185; --crit:#f43f5e;
  --glow:0 0 40px rgba(99,102,241,.25);
  --radius:14px;
  --grad:linear-gradient(135deg,#6366f1,#8b5cf6 55%,#22d3ee);
}
*{box-sizing:border-box;margin:0;padding:0}
html,body{height:100%}
body{
  font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Inter,system-ui,sans-serif;
  background:radial-gradient(1200px 800px at 80% -10%,rgba(99,102,241,.12),transparent 60%),
             radial-gradient(900px 600px at -10% 110%,rgba(34,211,238,.08),transparent 55%),var(--bg);
  color:var(--txt);font-size:14px;line-height:1.5;overflow:hidden;
}
#app{display:flex;height:100vh}
button{font-family:inherit;cursor:pointer;border:none;background:none;color:inherit}
input,textarea,select{font-family:inherit;font-size:14px}
::-webkit-scrollbar{width:9px;height:9px}
::-webkit-scrollbar-thumb{background:var(--line2);border-radius:8px}
::-webkit-scrollbar-track{background:transparent}

/* ---------- Sidebar ---------- */
.sidebar{
  width:250px;flex-shrink:0;background:linear-gradient(180deg,var(--bg2),var(--bg));
  border-right:1px solid var(--line);display:flex;flex-direction:column;padding:18px 14px;
  overflow:hidden;min-height:0;
}
.brand{display:flex;align-items:center;gap:12px;padding:6px 8px 18px;flex-shrink:0}
.brand-logo{
  width:42px;height:42px;border-radius:12px;background:var(--grad);
  display:grid;place-items:center;font-weight:800;font-size:22px;color:#fff;box-shadow:var(--glow);
}
.brand-name{font-weight:800;letter-spacing:2px;font-size:17px}
.brand-sub{font-size:11px;color:var(--txt3);letter-spacing:1px;text-transform:uppercase}
.nav{display:flex;flex-direction:column;gap:1px;margin-top:6px;overflow-y:auto;flex:1;
  scrollbar-width:thin;padding-right:2px}
.nav-group{font-size:10px;font-weight:800;letter-spacing:1.2px;text-transform:uppercase;
  color:var(--txt3);padding:14px 12px 6px;display:flex;align-items:center;justify-content:space-between}
.nav-group .ng-toggle{cursor:pointer;opacity:.7;font-size:11px}
.nav-acc{display:flex;align-items:center;gap:9px;padding:8px 12px 8px 14px;border-radius:9px;
  color:var(--txt2);font-size:12.5px;transition:.15s;text-align:left;width:100%}
.nav-acc:hover{background:var(--panel);color:var(--txt)}
.nav-acc.active{background:linear-gradient(90deg,rgba(99,102,241,.22),transparent);color:#fff}
.nav-acc .acc-dot{width:9px;height:9px;border-radius:50%;flex-shrink:0}
.nav-acc .acc-lbl{flex:1;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.badge.blue{background:rgba(99,102,241,.22);color:#a5b4fc}
.nav-item{
  display:flex;align-items:center;gap:11px;padding:10px 12px;border-radius:10px;
  color:var(--txt2);font-size:13.5px;font-weight:500;text-align:left;transition:.15s;position:relative;
}
.nav-item .ni{width:18px;text-align:center;opacity:.8;font-size:15px}
.nav-item:hover{background:var(--panel);color:var(--txt)}
.nav-item.active{background:linear-gradient(90deg,rgba(99,102,241,.22),rgba(139,92,246,.06));color:#fff}
.nav-item.active::before{content:"";position:absolute;left:0;top:8px;bottom:8px;width:3px;border-radius:3px;background:var(--grad)}
.badge{margin-left:auto;background:var(--line2);color:var(--txt2);font-size:11px;padding:1px 8px;border-radius:20px;font-weight:700}
.badge.warn{background:rgba(251,191,36,.15);color:var(--warn)}

.kayi-card{
  margin-top:12px;flex-shrink:0;background:linear-gradient(160deg,var(--panel2),var(--panel));
  border:1px solid var(--line2);border-radius:var(--radius);padding:14px;position:relative;overflow:hidden;
}
.kayi-card::after{content:"";position:absolute;inset:0;background:radial-gradient(120px 80px at 90% 0%,rgba(139,92,246,.25),transparent);pointer-events:none}
.kayi-avatar{display:flex;align-items:center;gap:8px;font-weight:800;letter-spacing:1px;font-size:15px}
.kayi-pulse{width:9px;height:9px;border-radius:50%;background:var(--ok);box-shadow:0 0 0 0 rgba(52,211,153,.7);animation:pulse 2s infinite}
@keyframes pulse{0%{box-shadow:0 0 0 0 rgba(52,211,153,.6)}70%{box-shadow:0 0 0 10px rgba(52,211,153,0)}100%{box-shadow:0 0 0 0 rgba(52,211,153,0)}}
.kayi-status{font-size:12px;color:var(--ok);margin-top:8px}
.kayi-meta{font-size:11px;color:var(--txt3);margin-top:2px}
.btn-mini{margin-top:10px;width:100%;padding:7px;border-radius:8px;background:var(--line);color:var(--txt2);font-size:12px;font-weight:600;transition:.15s}
.btn-mini:hover{background:var(--acc);color:#fff}

/* ---------- Main ---------- */
.main{flex:1;display:flex;flex-direction:column;min-width:0}
.topbar{
  height:64px;flex-shrink:0;display:flex;align-items:center;gap:16px;padding:0 24px;
  border-bottom:1px solid var(--line);background:rgba(15,17,32,.6);backdrop-filter:blur(10px);
}
.search-wrap{flex:1;max-width:520px;position:relative}
.search-wrap::before{content:"⌕";position:absolute;left:14px;top:50%;transform:translateY(-50%);color:var(--txt3);font-size:18px}
#global-search{
  width:100%;padding:10px 14px 10px 40px;border-radius:11px;background:var(--panel);
  border:1px solid var(--line);color:var(--txt);outline:none;transition:.15s;
}
#global-search:focus{border-color:var(--acc);box-shadow:0 0 0 3px rgba(99,102,241,.15)}
.topbar-actions{display:flex;gap:10px;margin-left:auto}
.btn{padding:9px 16px;border-radius:10px;font-weight:600;font-size:13px;transition:.15s;border:1px solid transparent}
.btn.primary{background:var(--grad);color:#fff;box-shadow:0 4px 14px rgba(99,102,241,.35)}
.btn.primary:hover{filter:brightness(1.1);transform:translateY(-1px)}
.btn.ghost{background:var(--panel);border-color:var(--line);color:var(--txt2)}
.btn.ghost:hover{border-color:var(--line2);color:var(--txt)}
.btn.danger{background:rgba(244,63,94,.12);color:var(--hot);border-color:rgba(244,63,94,.3)}
.btn.danger:hover{background:rgba(244,63,94,.2)}
.btn.sm{padding:6px 12px;font-size:12px}
.content{flex:1;overflow-y:auto;padding:24px;position:relative}

/* ---------- Headings ---------- */
.view-head{display:flex;align-items:center;justify-content:space-between;margin-bottom:20px}
.view-title{font-size:22px;font-weight:800;letter-spacing:-.3px}
.view-sub{color:var(--txt3);font-size:13px;margin-top:2px}

/* ---------- Cards / stats ---------- */
.stat-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(210px,1fr));gap:14px;margin-bottom:20px}
.stat{
  background:linear-gradient(160deg,var(--panel2),var(--panel));border:1px solid var(--line);
  border-radius:var(--radius);padding:18px;position:relative;overflow:hidden;
}
.stat::after{content:"";position:absolute;right:-20px;top:-20px;width:90px;height:90px;border-radius:50%;background:radial-gradient(circle,rgba(99,102,241,.18),transparent 70%)}
.stat-label{font-size:12px;color:var(--txt3);text-transform:uppercase;letter-spacing:.6px;font-weight:600}
.stat-value{font-size:32px;font-weight:800;margin-top:6px;letter-spacing:-1px}
.stat-value.grad{background:var(--grad);-webkit-background-clip:text;background-clip:text;-webkit-text-fill-color:transparent}
.stat-foot{font-size:11.5px;color:var(--txt3);margin-top:4px}

.panel{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);padding:18px;margin-bottom:16px}
.panel-title{font-size:13px;font-weight:700;text-transform:uppercase;letter-spacing:.6px;color:var(--txt2);margin-bottom:14px;display:flex;align-items:center;gap:8px}
.two-col{display:grid;grid-template-columns:1fr 1fr;gap:16px}
@media(max-width:1100px){.two-col{grid-template-columns:1fr}}

/* bars */
.bar-row{display:flex;align-items:center;gap:12px;margin-bottom:10px}
.bar-label{width:120px;font-size:12.5px;color:var(--txt2);text-transform:capitalize}
.bar-track{flex:1;height:9px;background:var(--bg2);border-radius:6px;overflow:hidden}
.bar-fill{height:100%;border-radius:6px;background:var(--grad)}
.bar-val{width:36px;text-align:right;font-size:12px;color:var(--txt3);font-weight:700}

/* ---------- Inbox split ---------- */
.inbox{display:grid;grid-template-columns:380px 1fr;gap:16px;height:calc(100vh - 64px - 48px)}
@media(max-width:1000px){.inbox{grid-template-columns:1fr}}
.ticket-list{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);overflow-y:auto}
.filter-bar{display:flex;gap:6px;padding:12px;border-bottom:1px solid var(--line);flex-wrap:wrap;position:sticky;top:0;background:var(--panel);z-index:2}
.chip{padding:5px 11px;border-radius:20px;font-size:12px;background:var(--bg2);color:var(--txt2);border:1px solid var(--line);transition:.15s;font-weight:500}
.chip:hover{border-color:var(--line2)}
.chip.active{background:var(--acc);color:#fff;border-color:var(--acc)}

.ticket{padding:13px 15px;border-bottom:1px solid var(--line);cursor:pointer;transition:.12s;position:relative}
.ticket:hover{background:var(--panel2)}
.ticket.active{background:linear-gradient(90deg,rgba(99,102,241,.14),transparent)}
.ticket.active::before{content:"";position:absolute;left:0;top:0;bottom:0;width:3px;background:var(--grad)}
.ticket.unread .t-subject{font-weight:800}
.ticket.unread::after{content:"";position:absolute;right:14px;top:16px;width:8px;height:8px;border-radius:50%;background:var(--acc3)}
.t-top{display:flex;align-items:center;gap:8px;margin-bottom:3px}
.t-from{font-weight:600;font-size:13px;flex:1;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.t-time{font-size:11px;color:var(--txt3);flex-shrink:0}
.t-subject{font-size:13px;color:var(--txt);overflow:hidden;text-overflow:ellipsis;white-space:nowrap;margin-bottom:5px}
.t-meta{display:flex;align-items:center;gap:6px;flex-wrap:wrap}

.tag{font-size:10.5px;padding:2px 8px;border-radius:6px;font-weight:700;letter-spacing:.3px;text-transform:uppercase}
.tag.cat{background:rgba(99,102,241,.15);color:#a5b4fc}
.tag.prio-normal{background:rgba(163,167,196,.14);color:var(--txt2)}
.tag.prio-hoch{background:rgba(251,146,60,.16);color:#fdba74}
.tag.prio-kritisch{background:rgba(244,63,94,.18);color:#fda4af}
.tag.prio-niedrig{background:rgba(52,211,153,.12);color:#6ee7b7}
.tag.ai{background:linear-gradient(90deg,rgba(99,102,241,.2),rgba(139,92,246,.2));color:#c4b5fd}
.tag.senti-negativ{background:rgba(244,63,94,.15);color:#fda4af}
.tag.senti-positiv{background:rgba(52,211,153,.14);color:#6ee7b7}
.dot{width:7px;height:7px;border-radius:50%;flex-shrink:0}

/* ticket detail */
.ticket-detail{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);overflow-y:auto;padding:0}
.detail-empty{display:grid;place-items:center;height:100%;color:var(--txt3);text-align:center}
.detail-head{padding:20px 22px;border-bottom:1px solid var(--line);position:sticky;top:0;background:var(--panel);z-index:2}
.detail-subject{font-size:18px;font-weight:800;margin-bottom:8px;line-height:1.3}
.detail-from{font-size:13px;color:var(--txt2)}
.detail-ref{font-size:11px;color:var(--txt3);font-family:ui-monospace,monospace}
.detail-actions{display:flex;gap:8px;margin-top:14px;flex-wrap:wrap}

.kayi-panel{margin:18px 22px;background:linear-gradient(150deg,rgba(99,102,241,.1),rgba(139,92,246,.04));border:1px solid var(--line2);border-radius:12px;padding:16px}
.kayi-panel-head{display:flex;align-items:center;gap:8px;font-weight:700;font-size:13px;margin-bottom:12px}
.kayi-panel-head .k-badge{background:var(--grad);color:#fff;font-size:10px;padding:2px 8px;border-radius:6px;letter-spacing:.5px}
.kayi-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:10px;margin-bottom:12px}
.kayi-field{background:var(--bg2);border-radius:9px;padding:9px 12px}
.kayi-field .kf-l{font-size:10.5px;color:var(--txt3);text-transform:uppercase;letter-spacing:.5px}
.kayi-field .kf-v{font-size:14px;font-weight:700;margin-top:2px}
.kayi-summary{font-size:13px;color:var(--txt2);background:var(--bg2);border-radius:9px;padding:11px 13px;line-height:1.55}
.conf-bar{height:6px;background:var(--bg);border-radius:4px;overflow:hidden;margin-top:6px}
.conf-fill{height:100%;background:var(--grad)}

.thread{padding:6px 22px 22px}
.msg{border-radius:12px;padding:14px 16px;margin-bottom:12px;border:1px solid var(--line)}
.msg.in{background:var(--panel2)}
.msg.out{background:linear-gradient(160deg,rgba(99,102,241,.1),transparent);border-color:var(--line2)}
.msg.note{background:rgba(251,191,36,.06);border-color:rgba(251,191,36,.2)}
.msg-head{display:flex;align-items:center;gap:8px;margin-bottom:8px;font-size:12px}
.msg-author{font-weight:700}
.msg-time{color:var(--txt3);margin-left:auto;font-size:11px}
.msg-body{font-size:13.5px;color:var(--txt);white-space:pre-wrap;line-height:1.6}

/* Signatur-Designer */
.sig-gallery{display:grid;grid-template-columns:repeat(3,1fr);gap:8px;margin-bottom:6px}
@media(max-width:600px){.sig-gallery{grid-template-columns:repeat(2,1fr)}}
.sig-tpl{padding:10px;border-radius:10px;background:var(--bg2);border:1px solid var(--line);
  text-align:left;transition:.15s;cursor:pointer}
.sig-tpl:hover{border-color:var(--line2)}
.sig-tpl.active{border-color:var(--acc);background:rgba(99,102,241,.14)}
.sig-tpl .st-name{font-size:13px;font-weight:700}
.sig-tpl .st-hint{font-size:10.5px;color:var(--txt3);margin-top:3px;line-height:1.35}
.sig-preview{background:#fff;border-radius:10px;padding:18px;overflow-x:auto;min-height:90px}
.sig-preview *{max-width:100%}
.modal.wide{max-width:900px}

.clip{color:var(--acc3);font-size:12px}
.filter-bar select.chip{max-width:100%;text-overflow:ellipsis}

/* Anhänge */
.att-row{display:flex;flex-wrap:wrap;gap:8px;margin-top:12px;padding-top:10px;border-top:1px solid var(--line)}
.att{display:inline-flex;align-items:center;gap:8px;padding:6px 11px;border-radius:9px;background:var(--bg2);
  border:1px solid var(--line);color:var(--txt);font-size:12.5px;text-decoration:none;transition:.15s}
.att:hover{border-color:var(--acc);color:#fff;background:rgba(99,102,241,.15)}
.att .sz{color:var(--txt3);font-size:11px}
.att-pending{display:inline-flex;align-items:center;gap:6px;padding:4px 10px;border-radius:8px;
  background:rgba(99,102,241,.14);color:#a5b4fc;font-size:12px;margin:4px 4px 0 0}
.att-pending button{color:var(--hot);font-weight:700;font-size:14px;line-height:1}

.reply-box{margin:0 22px 22px;background:var(--bg2);border:1px solid var(--line);border-radius:12px;padding:14px}
.reply-tools{display:flex;gap:8px;margin-bottom:10px;flex-wrap:wrap;align-items:center}
.reply-box textarea{width:100%;min-height:130px;background:var(--panel);border:1px solid var(--line);border-radius:9px;padding:12px;color:var(--txt);resize:vertical;outline:none}
.reply-box textarea:focus{border-color:var(--acc)}
.reply-foot{display:flex;justify-content:space-between;align-items:center;margin-top:10px}

/* ---------- forms ---------- */
.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px}
.form-grid .full{grid-column:1/-1}
.field label{display:block;font-size:12px;color:var(--txt2);margin-bottom:5px;font-weight:600}
.field input,.field select,.field textarea{
  width:100%;padding:10px 12px;background:var(--bg2);border:1px solid var(--line);border-radius:9px;color:var(--txt);outline:none;transition:.15s;
}
.field input:focus,.field select:focus,.field textarea:focus{border-color:var(--acc);box-shadow:0 0 0 3px rgba(99,102,241,.12)}
.field textarea{resize:vertical;min-height:80px}
.switch-row{display:flex;align-items:center;justify-content:space-between;padding:11px 0;border-bottom:1px solid var(--line)}
.switch-row:last-child{border-bottom:none}
.switch-label{font-size:13px}
.switch-desc{font-size:11px;color:var(--txt3);margin-top:2px}
.switch{position:relative;width:42px;height:24px;flex-shrink:0}
.switch input{opacity:0;width:0;height:0}
.switch .track{position:absolute;inset:0;background:var(--line2);border-radius:20px;transition:.2s}
.switch .track::before{content:"";position:absolute;left:3px;top:3px;width:18px;height:18px;background:#fff;border-radius:50%;transition:.2s}
.switch input:checked+.track{background:var(--acc)}
.switch input:checked+.track::before{transform:translateX(18px)}

/* ---------- tables & cards ---------- */
.acc-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(320px,1fr));gap:14px}
.acc-card{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);padding:18px;position:relative;overflow:hidden}
.acc-card .acc-bar{position:absolute;left:0;top:0;bottom:0;width:4px}
.acc-top{display:flex;align-items:center;gap:12px;margin-bottom:14px}
.acc-ava{width:40px;height:40px;border-radius:11px;display:grid;place-items:center;font-weight:800;color:#fff}
.acc-name{font-weight:700}
.acc-mail{font-size:12px;color:var(--txt3)}
.acc-stat{display:flex;gap:16px;margin:12px 0;font-size:12px;color:var(--txt2)}
.acc-flags{display:flex;flex-wrap:wrap;gap:5px;margin-bottom:12px}
.flag{font-size:10.5px;padding:2px 8px;border-radius:6px;background:var(--bg2);color:var(--txt3);border:1px solid var(--line)}
.flag.on{background:rgba(99,102,241,.15);color:#a5b4fc;border-color:transparent}
.status-pill{font-size:11px;padding:2px 9px;border-radius:20px;font-weight:700}
.status-ok{background:rgba(52,211,153,.15);color:var(--ok)}
.status-fehler{background:rgba(244,63,94,.15);color:var(--hot)}
.status-neu{background:rgba(163,167,196,.14);color:var(--txt2)}

table.grid{width:100%;border-collapse:collapse}
table.grid th{text-align:left;font-size:11px;text-transform:uppercase;letter-spacing:.5px;color:var(--txt3);padding:10px 12px;border-bottom:1px solid var(--line)}
table.grid td{padding:11px 12px;border-bottom:1px solid var(--line);font-size:13px}
table.grid tr:hover td{background:var(--panel2)}

.list-item{display:flex;align-items:center;gap:14px;padding:14px 16px;background:var(--panel);border:1px solid var(--line);border-radius:11px;margin-bottom:10px}
.li-main{flex:1;min-width:0}
.li-title{font-weight:600}
.li-sub{font-size:12px;color:var(--txt3);margin-top:2px}

/* ---------- modal ---------- */
.modal-overlay{position:fixed;inset:0;background:rgba(5,6,12,.7);backdrop-filter:blur(4px);display:none;align-items:center;justify-content:center;z-index:100;padding:20px}
.modal-overlay.show{display:flex}
.modal{background:var(--panel);border:1px solid var(--line2);border-radius:18px;width:100%;max-width:620px;max-height:90vh;overflow-y:auto;box-shadow:0 30px 80px rgba(0,0,0,.6)}
.modal-head{display:flex;align-items:center;justify-content:space-between;padding:20px 24px;border-bottom:1px solid var(--line);position:sticky;top:0;background:var(--panel);z-index:2}
.modal-title{font-size:17px;font-weight:800}
.modal-close{width:32px;height:32px;border-radius:9px;background:var(--bg2);color:var(--txt2);font-size:18px}
.modal-close:hover{background:var(--line);color:var(--txt)}
.modal-body{padding:22px 24px}
.modal-foot{padding:16px 24px;border-top:1px solid var(--line);display:flex;justify-content:flex-end;gap:10px;position:sticky;bottom:0;background:var(--panel)}
.section-label{font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.6px;color:var(--acc);margin:18px 0 10px}
.section-label:first-child{margin-top:0}

/* ---------- toast ---------- */
#toast-wrap{position:fixed;bottom:22px;right:22px;display:flex;flex-direction:column;gap:10px;z-index:200}
.toast{background:var(--panel2);border:1px solid var(--line2);border-left:3px solid var(--acc);border-radius:10px;padding:13px 18px;min-width:240px;box-shadow:0 12px 30px rgba(0,0,0,.4);animation:slideIn .25s ease;font-size:13px}
.toast.ok{border-left-color:var(--ok)}
.toast.err{border-left-color:var(--hot)}
@keyframes slideIn{from{transform:translateX(40px);opacity:0}to{transform:translateX(0);opacity:1}}

/* ---------- Auth screen ---------- */
#auth-screen{position:fixed;inset:0;z-index:300;display:none;align-items:center;justify-content:center;padding:24px;
  background:radial-gradient(1000px 700px at 50% -10%,rgba(99,102,241,.18),transparent 60%),var(--bg)}
#auth-screen.show{display:flex}
.auth-box{width:100%;max-width:420px;background:linear-gradient(160deg,var(--panel2),var(--panel));border:1px solid var(--line2);border-radius:20px;padding:34px;box-shadow:0 30px 80px rgba(0,0,0,.5)}
.auth-logo{width:56px;height:56px;border-radius:15px;background:var(--grad);display:grid;place-items:center;font-weight:800;font-size:28px;color:#fff;margin:0 auto 18px;box-shadow:var(--glow)}
.auth-title{text-align:center;font-size:22px;font-weight:800;margin-bottom:4px}
.auth-sub{text-align:center;color:var(--txt3);font-size:13px;margin-bottom:24px}
.auth-box .field{margin-bottom:14px}
.auth-box .btn{width:100%;justify-content:center;padding:12px;margin-top:6px}
.auth-err{background:rgba(244,63,94,.12);color:var(--hot);border:1px solid rgba(244,63,94,.3);border-radius:9px;padding:10px 12px;font-size:13px;margin-bottom:14px;display:none}
.auth-err.show{display:block}

.user-chip{display:flex;align-items:center;gap:9px;padding:5px 10px 5px 6px;border-radius:22px;background:var(--panel);border:1px solid var(--line);cursor:pointer}
.user-chip:hover{border-color:var(--line2)}
.user-ava{width:28px;height:28px;border-radius:50%;display:grid;place-items:center;font-size:12px;font-weight:800;color:#fff}
.user-chip .un{font-size:13px;font-weight:600}
.user-chip .ur{font-size:10px;color:var(--txt3);text-transform:uppercase;letter-spacing:.4px}
.role-pill{font-size:10px;padding:2px 8px;border-radius:6px;font-weight:700;text-transform:uppercase}
.role-admin{background:rgba(139,92,246,.18);color:#c4b5fd}
.role-agent{background:rgba(34,211,238,.14);color:#67e8f9}
.copy-box{display:flex;gap:8px;margin-top:10px}
.copy-box input{flex:1;font-family:ui-monospace,monospace;font-size:12px}

.empty{text-align:center;color:var(--txt3);padding:60px 20px}
.empty-icon{font-size:40px;opacity:.4;margin-bottom:12px}
.loading{text-align:center;color:var(--txt3);padding:40px}
.hint{font-size:12px;color:var(--txt3);margin-top:6px}
.row-actions{display:flex;gap:6px}
.icon-btn{width:30px;height:30px;border-radius:8px;background:var(--bg2);color:var(--txt2);display:grid;place-items:center;font-size:14px}
.icon-btn:hover{background:var(--line);color:var(--txt)}
.divider{height:1px;background:var(--line);margin:16px 0}